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Personal data

Home > Your choice (personal data)

As you, we are internet users and we care about our personal data use. That's why we made a fair and transparent data policy for our websites. You are free to:

• Ask for reading/b>, update/b>, transfer/b> and delete your data "on our legal information page/a>".

• Contact our Privacy data protection director (DPO) - Mathieu DARNIOT - "
on our contact page".

• Manage your choice on the present page.

 

Our philosophy

We make money with our travel agency work. We do not show any ad on our website and we do not sell our users data. The only external application we use are made for:

1. making statistics.

2. improve our customers relashionship management (phone, live chat, newsletter).

3. Advertise. If we don't show ad on our websites, we do make advertise on social networks and search engine to improve our popularity.

... and that's all :-)

 

Statistics tools


Google Analytics

  Why
These statistics help us to understand how you visit our website, what you like and what you dislike.

  Data sell : No

  Cookies use : Yes


 

Customer relashionship


Live-chat

  Why
To have an efficient dialogu with our customer, we use a live chat provided by Zendesk / Zopim. To make our adviser work easier, this one collects basic data (previous page, browser...).

  Please note
Only on pages related to travel agency activities

  Data sell : No

  Cookies use : Yes



Phone

  Why
Our switchboard is managed with Zendesk services. To be more efficient, our advisor can add notes to you call on this platform.

  Please note
For every call onto our switchboard

  Data sell : No

  Cookies use : No


Tell your choice (ok / not ok) to the operator

Newsletter

  Why
Our newsletter is managed by Sendinblue. Only your email adress is transfered to this provider.

  Please note
When you register to our newsletter

  Data sell : No

  Cookies use : No


registration via website's footer
Unregistered with link on the email

Customer area

  Why
To manage our customer relashionship, we use a Zendesk tool. To make our advisor work easier, your order main characterictics will be transfered to this software.

  Please note
When you book an accommodation

  Data sell : No

  Cookies use : No


Consent collected when booking
Can be changed on your customer area

Les Stations Box

  Why
We offer 15 pictures of your stay, made by Albelli. Pictures are deleted by us and them as soon as their are printed and sent.

  Please note
Only for people who live in France, during booking

  Data sell : No

  Cookies use : No


Information email during sent during your stay

Google Map

  Why
We show a Google Map to illustrate point of interest location.

  Please note
Only on home page, "accommodation" pages and ski resorts pages.

  Data sell : No

  Cookies use : Yes


 

Advertise


Google Adwords

  Why
We advertise for our travel agency activities on Google search engine. To personalize the ads, Google Adwords can collect basic navigation data.

  Data sell : No

  Cookies use : Yes



Facebook

  Why
We advertise for our travel agency activities on Facebook social network. To personalize the ads, Facebook can collect basic navigation data.

  Data sell : No

  Cookies use : Yes



Tradetracker / Lvestats

  Why
We advertise for our travel agency activities on several partner's websites. When you click on these ads, we can put a cookie to register the name of the website you came from.

  Data sell : No

  Cookies use : Yes


 
Please note we can use cookies for technical purposes (data personal choices, login choices...).
Thanks for your visit!

As you, we are internet users and we care about our personal data use. That's why we made a fair and transparent policy for our websites.
Click here, to discover how we use your data and to define your preference (data transfer, cookies). Your choice can be updated anytime.


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AND PASSIONATED
ADVISER


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  • BAPTISTE J. ST-LARY VILLAGE 830 ON 30/08/2019
    Parfait

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    Service très complet. Rien à redire.

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    Simplicité de communication, efficacité, clarté des informations, parfait


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mySkiStay.com, this is also an information portal dedicated to 75 french ski resorts. Discover ski areas and find which one suit you thanks to our guides, quizz and sheets. Finaly, share your ski passion with our discussion boards, ski magazine and follow live snow conditions and resorts last news.

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